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Best Practice Drinking Water Quality Management

This 12hr course provides training in best practice drinking water quality management. Taking a practical approach, the course is targeted to those responsible for aspects of drinking water quality management in water utilities and private water suppliers as well as health and economic regulators.

This practical course is structured around a series of sessions that begin by explaining concepts using illustrative examples. Each short lecture is followed by small group and individual exercises to provide opportunities for participants to apply concepts to their situations. Case studies of implementation are given using leading edge Australian examples.

Issues addressed


    • Context and history of drinking water quality management
    • Guiding principles of multiple barrier preventive risk management
    • Waterborne disease outbreaks: causes, lessons and trends
    • Guideline values: current, recent changes and anticipated updates
    • Conventional lifetime exposure guideline values for chemical and radiological agents
    • Acute and short-term guideline values for chemical and radiological agents
    • Mitigating risks of waterborne disease outbreaks from pathogens
    • Health-based targets for endemic disease and quantitative microbial risk assessment
      • Exposure assessment
      • Dose-response assessment
      • Pathogen log reduction in source water management and treatment
      • Sanitary surveys, source vulnerability assessments and source protection
      • Matching water treatment technologies to objectives
      • Validation of pathogen log reduction in source water and treatment


  • Formal requirements and standard of duty
  • Water quality risk assessment and management frameworks
  • NHMRC/NRMMC Australian Drinking Water Guidelines (ADWG)
  • ADWG Framework for Management of Drinking Water Quality
  • ISO 22000, ISO 9001 and Codex HACCP
  • Stakeholders and risk assessment team
  • System description and process flow diagrams
  • Water quality data analysis and presentation
  • Hazard analysis and risk assessment
  • Preventive measures, multiple barriers and critical control points
    • Source protection
    • Treatment
    • Preventing recontamination in distribution systems
    • Controlling opportunistic pathogen proliferation in distribution systems
    • Preventing corrosion and leaching in reticulation systems and plumbing
  • Regulation and oversight of water quality management
    • Management of incidents and emergencies
    • Verification of system performance
    • Supporting programs underpinning the risk management system.

What do you get

  • Comprehensive coverage of drinking water quality management in Australia
  • Course notes and USB summarising key point
  • Access to experienced water quality management practitioners
  • Exercises and pro formas to assist with implementation
  • Peer contacts working in water quality management.
  • 12 CPD hours

Who should attend

  • Those seeking an understanding of drinking water quality best practice
  • Professionals involved in operational, regulatory or service provision roles
  • Those developing and implementing drinking water management plans.

This course is not currently scheduled for a future event