Small class size enabled tailoring of content to participants. The course explained most chemical scenarios using just a few tools, uncomplicating the issues.- Sydney 2016 View all testimonials

Best Practice Drinking Water Quality Management

From 13/07/17 to 14/07/17

This course provides training in best practice drinking water quality management. Taking a practical approach the course is targeted to those responsible for aspects of drinking water quality management in water utilities and private water suppliers as well as health and economic regulators.  

This practical course is structured around a series of sessions that begin by explaining concepts using illustrative examples. Each short lecture is followed by small group and individual exercises to provide opportunities for participants to apply concepts to their situations. Case studies of implementation are given using leading edge Australian examples.


Day 1

  • Context and history of drinking water quality management
  • Guiding principles of multiple barrier preventive risk management
  • Waterborne disease outbreaks: causes, lessons and trends
  • Guideline values: current, recent changes and anticipated updates
  • Acute and lifetime exposure guideline values for chemicals
  • Health-based targets and endemic quantitative microbial risk assessment
  • Pathogen log reduction values
  • Sanitary surveys and drinking water source protection
  • Matching water treatment technologies to objectives
  • Water quality management in distribution systems
  • Validation of barriers In-sewer physical, chemical and biological processes.

Day 2

  • Regulation and oversight of water quality management
  • Formal requirements and standard of duty
  • Water quality risk assessment and management frameworks
  • NHMRC/NRMMC Australian Drinking Water Guidelines (ADWG)
  • ADWG Framework for Management of Drinking Water Quality
  • ISO 22000, ISO 9001 and Codex HACCP
  • Stakeholders and risk assessment team
  • System description and process flow diagrams
  • Water quality data analysis and presentation
  • Hazard analysis and risk assessment
  • Preventive measures and critical control points
  • Management of incidents and emergencies
  • Verification of system performance
  • Supporting programs underpinning the risk management system.


  • Comprehensive coverage of drinking water quality management in Australia
  • Course notes and USB summarising key points
  • Access to experienced water quality management practitioners
  • Exercises and pro forma's to assist with implementation
  • Peer contacts working in water quality management.


  • Those seeking an understanding of drinking water quality best practice
  • Professionals involved in operational, regulatory or service provision roles
  • Those developing and implementing drinking water management plans.

Daniel Deere
Arran Canning